Position Overview:
As an RDA, you will work under the guidance of our Lead Registered Dental Assistant and Doctor, performing various office functions that contribute to our patients' overall well-being. Your responsibilities will encompass chairside assistance, patient care and education, laboratory tasks, and administrative duties. Additionally, you will receive cross-training to assist with front office tasks, all aimed at maintaining our commitment to a 5-star patient experience.
Core Responsibilities:
- Foster a comfortable and welcoming environment for patients throughout their visit.
- Gather and record patients' medical history for the dentist's reference.
- Perform dental imaging, including x-rays and impressions.
- Manage patient records and complete dental charting.
- Organize and prepare instruments for dental procedures.
- Administer topical anesthetics and assist with various clinical procedures.
- Assist the dentist during treatments by handing instruments and materials.
- Educate patients on effective dental care practices.
- Create temporary crowns and assist with dental preparations.
- Adhere to strict infection control protocols to meet industry standards.
- Sterilize dental instruments and equipment, ensuring patient safety.
- Provide support in various clinic areas as assigned by leadership as needed.
- Participate in community outreach activities as needed.
Competencies for Excellence:
- Leadership and Influence: Set and communicate goals, enhancing organizational commitment and acknowledging contributions.
- Integrity & Credibility: Build trust and respect among patients, colleagues, and leaders through professional conduct.
- Initiative and Results Orientation: Establish challenging goals, measure outcomes, and handle crises effectively.
- Effective Communication: Understand and tailor communication to others' needs, anticipating and managing its impact.
- Concern for Order and Quality: Maintain meticulous records, ensuring accuracy without compromising deadlines.
- Teamwork: Foster a friendly and collaborative atmosphere, aiding colleagues.
- Self-Management: Exhibit self-confidence, function effectively under pressure, and manage behavior to reduce stress.
- Adaptability: Embrace change and support shifting priorities.
- Diversity: Adapt and integrate into a diverse work environment and patient population.
- Customer Service Excellence: Become a trusted advisor to patients, emphasizing and delivering a 5-star experience.
Job Requirements:
- Minimum age of 18 required.
- High School Diploma or equivalent required.
- Bilingual (English/Spanish) highly preferred.
- Active RDA certification and License required at time of hire.
- Minimum 1 year of Dental office experience highly preferred.
- Minimum 1 year of patient care or customer service experience highly preferred.
- Intermediate to advanced computer skills, including data entry.
- Reliable transportation and availability to work clinic hours, including Saturdays.
Join our dedicated team at Jefferson Dental and Orthodontics and contribute to our mission of providing exceptional dental care and a 5-star patient experience. If you're ready to make a positive impact on patients' lives and grow professionally, apply today.
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