Job Description

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Job Description Information Technology Services, Infrastructure & Operations/Client Base Enterprise Services is recruiting for one (1) Computer Specialist (SW) Level IV, to function as Specifications and Inventory Control Manager, who will: Be responsible for directing ongoing daily operations and performing administrative functions for the Specifications and Inventory Control Unit, which processes all requests for new LAN equipment as well as enhancements over numerous platforms. Supervise a team of highly technical staff responsible for hardware/software specifications throughout the DSS community, based on specific customer function(s) ensuring that all specifications will enhance DSS’ state of the art environment. Oversee market survey selection configurations to ensure that appropriate specifications are being developed that both meet market standards and are appropriate for user functions and needs and will further enhance DSS’ WAN/LAN environment. Research new products and assess benefits for improved operations to DSS customer community. Provide reports of analyses of findings and recommendations. Interface with vendors for discussion of new product items and upgrades and develop strategic plan for implementation and analyses of impact to customer base. Ensure the integrity of the automated Inventory System, which tracks all hardware, software, related peripherals and special orders, relocations, re-assignments and enhancements/upgrades to existing systems included in DSS’ Enterprise Network. Participate in meetings with Vendors, Internal Purchasing Agents, DSS Customers and Upper Management to discuss state of the art technologies and provide input into the selection of standardized agency configurations. Hours/Shift: Normal Business Hours Minimum Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1 #J-18808-Ljbffr NYC Department of Social Services

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