Job Description

About Us:

RTK Tickets is a dynamic and rapidly growing operation within the ticketing industry. From buzzer-beaters and sold-out stadiums to front-row concerts and everything in between, we specialize in providing a comprehensive solution for buying and selling tickets to various live events.

We are a dynamic, rapidly growing brokerage that’s redefining how tickets are bought, sold, and optimized across the live entertainment space. What began as a two-person idea has grown into a 15-person operation built on passion, precision, and performance.

We are currently looking for a sharp and motivated Operations Analyst to help us continue to take things to the next level. If you’re excited by fast-moving markets, real-time decisions, and being at the heartbeat of live entertainment- you could be a great match for our team.

What you’ll do:

As an Operations Analyst, you’ll be instrumental in driving the success of our day-to-day ticket trading operation. You’ll be balancing inventory, analyzing market trends, managing relationships, and making decisions that directly affect our bottom line.

Responsibilities :

• Ticket Inventory Management: Track, update, and optimize ticket inventory across platforms to ensure listings are accurate, timely, and competitive.
• Risk Management: Make real-time trading decisions based on shifting demand, pricing trends, and event dynamics to manage risk and maximize profit.
• Quality Control: Implement and maintain quality control procedures to ensure accurate ticket listings and delivery.
• Process Optimization: Continuously evaluate and improve operational processes to enhance efficiency and reduce costs.
• Reporting: Generate and analyze reports to track performance and turn raw data into actionable insights- for internal use and team strategy.
• Vendor Relations: Maintain and strengthen relationships with key ticket suppliers, partners, and marketplaces.

Non Negotiable Skills:

• Flexible availability, including nights/weekends (the event world never sleeps!)
• Previous knowledge and understanding of Financial Markets and market dynamics such as pricing, supply/demand, timing, etc.
• Experience using Microsoft Excel (or similar spreadsheet management tool)
• Previous Operations, Trading, or Customer Success Experience
• A penchant for self directed work

Preferred Skills:

• Prior experience in ticketing or live entertainment marketplaces
• Exposure to Programming Language (Python, R, SQL)
• Experience in a small-team environment
• Familiarity with trading, inventory management, or dynamic pricing models
• Interest in sports and concerts is a plus

Why RTK?

This isn’t your typical desk job. At RTK, you’ll be part of a tight-knit team that moves fast, plays smart, and celebrates hard. You’ll have direct access to leadership, a voice in operational strategy, and an opportunity to see the results of your work in real time.

Compensation & Benefits:

• Competitive salary and performance-based bonuses
• Health and Dental Insurance
• 401(k) retirement plan with company matching
• Tickets to select live events
• High-energy office in Boston’s vibrant Seaport District

Location:

• Seaport District, Boston MA. ( Applicants must be located in or willing to relocate to Greater Boston Area )

Job Type:

• Full time, on-site

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